John Lauer Review of Sugar Land Ice & Sports Center
This business suffers on many levels. There is ve...
This business suffers on many levels. There is very little staff working, causing too many problems to list. The manager (Carrie) treated us like we were gum on the bottom of her shoe and this was after we had to wait for her to get off her phone - while she bashed the owners and employees of the building. I guess that is why they have no employees and have postings everywhere looking for workers. This building smells and the ice is in horrible condition - large gaps between the boards and the ice - UNSAFE SKATING CONDITIONS. We asked for a refund due to poor ice conditions, boards and glass hazards which could cause severe cuts and lacerations and inappropriate music being played. We were told "sorry, no refunds" and she walked away. THIS IS NOT A SAFE ESTABLISHMENT
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