Barbara S. - H.

Review of Direct Auto Insurance

This insurance company is fraud... Last year a wom...

This insurance company is fraud... Last year a woman hit my friend's car from behind on the expressway and totalled my friend's car. She presented her Direct Auto insurance card and we went from there to file claims. I was hurt and had to do physical therapy for 3 months, mind you I was a passenger in the car that was hit. The company told my friend that it was his fault that she hit us and was not going to pay for anything... I hired an attorney and my friend had representation from his insurance company. We went to arbitration court and was awarded a settlement, that was back in October 2017... Here is is the end of December and I still have not received my check from them. My attorney advised me that is company is very very bad when it comes to paying out or taking responsibility for their claims and or actions. I don't understand why people still buy insurance policies from them when if they get into an accident they risk being dropped from the insurance or end up being sued in small claims court because they refused to pay. I don't understand why there is no penilty for this type of crooked business. HEY DIRECT AUTO... YOU OWE ME MONEY AND I WANT IT NOW!