ED staff was not unfriendly.

ED staff was not unfriendly.
I took my cousin from out of town here for severe back pain radiating down her legs. She actually collapse in the parking lot. She had vital signs taken and sent back to the waiting room for a couple hours. Then she was taken into see the to see a "triage doctor" and sent to the waiting room again to wait for a treatment room. After a couple more hours a nurse came into the waiting room and took vital signs again. She told us we are 9th in line for a room or a recliner in the hall.
6 hours and counting and still no room or doctor care.
I was born in this hospital but I will not bring anyone else here for emergency care.
Update: After 8 hours (5:10am) she finally got into a recliner in the hallway (her ER room) and was twice offered a pain that was offered but not given at about 11:00pm. Finally got the pain med at 5:35am.
Over 8 hours of excruciating pain, in a crowded waiting room, watching others arrive after us and going in ahead of us.
I may have been born in this hospital but I doubt I'll return to it in the future.