Changsoo Kim

Review of Park Plaza Airport Amsterdam

Very poor room service.

Very poor room service.
When we came back we found the room not cleaned at all with no replacement of towels and dispensaries. When I asked the room service why it was not cleaned, they said we asked not to be disturbed, which is clearly a lie. The maids came up with spare towel and bad attitude, still claiming there was the sign hung up on the doorknob. We did not put a finger on the sign which stayed by the bed when we left the room AND when we came back the room. No apologies or compensations. Unbelievable.