We arrived at 2 p.m. , the room is not ready, I ha...

We arrived at 2 p.m. , the room is not ready, I had to wait a long time. When we were finally settled, they were very disappointed with the number. In the room it strongly stinks of mold, it is dirty all around, old shabby furniture, dirty water flows from the ventilation, there is no bath, there is a shower in the mold, it stinks, it is dirty, the floor is slippery when we take a shower, the water flows through the wall into the room. The hotel inside the rooms does not correspond to the declared 5 stars, rather a triple, we would not give him more stars. Many tenants agree with us, everyone complains about the dirt in the hotel. It is necessary to do something with mold, it is dangerous for health. We will spend the day here and we will leave. The hotel staff at the reception desk and at the information desk are not attentive, even arrogant, they do not behave respectfully to customers. Requests do not comply, you have to remind several times. They asked to clean the room several times, so no one cleaned, there is no shower gel in the room. We will not come here again. The only advantage of the hotel is the location off the coast and well-groomed territory. The beach is very dirty