M Wong

Review of Mayfield Toyota

Brought my car into service for an alignment. Car ...

Brought my car into service for an alignment. Car came out with damage to my rim. The damage done looks like it was done with a tool. I emailed the service advisor who essentially absolved any responsibility.

They didn't ask me to even bring it in to show them, just absolved all responsibility. A couple weeks later, I got a letter saying if I had further questions to direct them to this certain individual. I emailed, and no response from anyone even though there were several 'email' read receipts. This was August.

Bottom line, I was bringing my car in for some services but will not again. I was hoping they'd contact me to look further into things, but they don't care.