Toni Horne

Review of Knightvest Management

PLEASE TAKE THESE BAD REVIEWS SERIOUSLY.....I move...

PLEASE TAKE THESE BAD REVIEWS SERIOUSLY.....I moved into. EVERWOOD APARTMENTS in Webster TX, March 2019. There were 2 weeks from the signing of the lease to the move it date. Upon the moving into the apartment it was very dirty. Being a Leasing manager for over 20 years in Nevada I knew that meant that no one did a make ready walk through to make sure the apartment was ready for move in. In the first week I submitted over 15 work orders, which is just lazy.
Now its June 2019 and I have been dealing with racoons or something in my ceiling/subflooring between my apartment and the upstairs unit. I brought it to managements attention the first week of May, then I learned my neighbors reported it in April. The critters are so loud from 4pm until 3am that I have not had decent sleep in over a month. My dogs bark through out the night and I'm sure waking my neighbors as Well. Well actually over the memorial day weekend I kenneled the dogs and got a hotel room for 2 days just to get some sleep. STILL PAYING RENT!!!!! Last night June 6th I went to bed at 7pm. My dogs barked at the ceiling vents at 11pm, 2pm and fro 3 til 5 am. I have videos of my dog going crazy from the critters in my ceiling.
The critters scurry around all night which send my dog into a rage. My dog barks throughout the night. They even have access to my closet ceiling and are chewing around the light fixture in my closet which drops drywall dust all over my clothes. My neighbors told me they have flea in their apartment but they don't have any pets. They said it comes from turning the air on when the critters are in the vents. So I have also not been able to use my A/C in a month. STILL PAYING RENT!!!!!
I have complained to the office several times but they have absolutely no follow up skills. Nothing has been done and if it has, I don't know what it is because its not working and no one has contacted me. Oh but I do get the emails about the F*&^%in food truck, and crawfish boil. As I sit here and write this review the critters are having a dance off or something above me. There has to be at least 10 up there.
During the last big storm a tree in front of my apartment fell down. It took over a week for them to get it off the car it fell on. The base of the tree is still sticking out of the ground and is a hazard for anyone that could fall in the hole. It has sharp jagged edges and needs to be grinded. Maintenance has been to my apartment at least 5 times since the tree fell yet no one reports the hazardous tree stump.
My plan was to stay here 2 years until we bought a house but I don't even think I'm going to be able to make it through this lease.