Heather Treasure

Review of City Ford Sydney

Went in to buy a Ford Titanium. Ignored by sales s...

Went in to buy a Ford Titanium. Ignored by sales staff as they talked to each other for a good 20mins. Finally got ones attention and he tells me that I can't test drive the car because they don't have one but I can test drive the bottom of the line one if I want - why would I do that if I want to spend $15k more?!? You should be trying to upsell me! Told me it would be weeks for me to test drive the car etc, despite them having one on the floor that had been driven because it had several KM's on it - 26 to be exact. Walked out vowing never to return.

BTW, you lost out on 3 cash sales in this transaction, hope you guys make your targets this month but with that kind of attitude towards customers you probably won't!!!