Laith Hofayz Review of InterContinental London The O2
Review specifically for the Arora Ballroom: great...
Review specifically for the Arora Ballroom: great ballroom, spacious, great decor and well designed (access, toikets, ventilation etc).
Three stars simply because the service wasn't great .
1500 conference guests, The WiFi was horrendous in the ballroom - everyone I spoke to had same problem over 2 days. This is an easy tech fix, should be done. Coffee stations very disorganized, weren't ready at break times, there should be more temporary coffee stations set up to cater *quickly* for larger number of guests. The crazy queues for coffee every break was simply unacceptable Intercontinental - C'mon!! You're in the catering & hospitality business, this is also an easy fix. Water bottles & glasses inside the ballroom - were not changed at breaks times.
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