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Review of Conservice The Utility Experts...

First off, Notice how the good reviews are employe...

First off, Notice how the good reviews are employees and the bad reviews are customers. That normally means there s a bit of a disconnect between what the company thinks it provides and what it actually provides. I would say that s true in my experience in dealing with them. If you are a property owner I suggest shopping elsewhere for these types of services.

Ok, so I can t add a credit card to autopay which is inconvenient given that checking accounts are not free these days. If paying with a credit card each month you ll be charged $36 in convenience fees each year. Set up my account online when I moved in but wasn t able to log in the following month to make payment. Password reset links sent me to their old website and did not allow me to reset my password. Had to call and wait on hold to get access to my account. Same thing happened on the second month, I had to call and wait on hold again to have things reset, again. Neighbor said he has the same issues and an employee at my complex said her apartments also uses this company and she has problems as well. Will be suggesting to my property owner to change services.

Owner don t @ me. Go find your disconnects and work on bridging the gap between your happy employees and your frustrated customers.