Joseph Schumaker

Review of Germantown Veterinary Clinic

I brought my Rhodesian Ridgeback mix, Fern, in for...

I brought my Rhodesian Ridgeback mix, Fern, in for a yearly health checkup. And it turned out not to be a totally routine visit. But first, what has impressed me the most about GVC is the enthusiasm and kindness of the staff, from the front end and check out folks, to the technicians, and the doctors. They seem to deeply enjoy both people and the animals for which they care.
While Fern received all "A"s for her health visit, she began to display some issues about 3 hours after the visit. I was instructed to bring her back ASAP, which I did of course, (she is our "fur-baby" after all). While she has never displayed a negative reaction to her shots before, this time she did. We were seen almost immediately and with great concern for Fern. After a careful examination, we were provided with the appropriate pain/anti-inflammatory medication. And I please to say within hours Fern was feeling better and is now back to her loving, active self.
The true test of quality service is not when everything goes perfectly, but when this go slightly awry. The people at Germantown Veterinary Clinic met and surpassed my expectations, providing great care of my four legged family member. Thank you.