Clifford Mann

Review of Ezdan Hotels West Bay

Having the convenience of a terrific pool and a we...

Having the convenience of a terrific pool and a well stocked supermarket, one might also enjoy the restaurants closeby and a decent gym. The rooms are in fair shape, and so one may have a pleasing stay at the Ezdan Hotel.

That is if you never have to ask for service! If there is anything wrong (rain, broken toilet, or a non-functioning safe) the experience of trying to get service will drive you to the brink of insanity. Well trained in ignoring your request, the personnel will change constantly to plead ignorance to your problem. The only constant being the often repeated phrase "I'm sorry Sir" which is repeated over and over and over. If ignoring you doesn't work they will simply lie to you. Not getting the nice room they showed you before? Well, they will tell you it's a maintenance issue. If you ask the next day if the issue is fixed...guess what: someone else moved in yesterday and you are stuck with a room that has no functioning toilet.

As stated, if all things go right the Ezdan can give you a pleasing stay at medium price. Just hope you will never need service.