Marco Rivera

Review of South Bay Mercedes-Benz

The service at this location is great. Everytime I...

The service at this location is great. Everytime I bring my car I schedule an appointment with Amilcar and I'm in and out quickly - last time was 15 minutes and that included getting a loaner as well. I also like the fact that they take the time to review your car's history with you on the spot and will let you know if some form of service is NOT needed, opposed to most other auto body shops that will try and squeeze every penny out of your pocket during your visit. South Bay Benz has honored my coupons as well weather I pull them from AutoNation or directly from their dealership site. Each time they complete the work the cost has actually been less than the original estimated quote so I'm usually surprised and delighted when I pick up and pay. Overall, I trust the service at this location for a number of reasons I already stated, but probably most importantly I like bringing my car to South Bay Benz because this particular dealership is tagged on the Mercedes dealership finder as an "AMG Performance Center Elite." As an AMG owner I feel more comfortable bringing my car to a location where I know the service technicians have the specialized knowledge to get the job done. When you pay the price for a nice luxury vehicle like a Mercedes, great service and peace of mind should be expected to come along with the price tag. I find both to be true of MB South Bay which is why I'll keep coming back.