Generally very poor customer service. Have had dis...

Generally very poor customer service. Have had disappointing experiences at most Shubert theater box office. Rude/indifferent workers who could care less about you or your experience. Eye rolls and an attitude like you are a huge inconvenience to them for buying tickets in person. Sucks for the production because they have no control over these ushers and box office employees.

Recently, I had to wait 15 minutes until the box office reopened because they said I could not buy a ticket around the matinee curtain time. I stood and wait patiently - as no one came to pick up a ticket or to buy the employees just stood doing nothing while I waited. IF it was listed ANYWHERE on a Shubert, Telecharge, or production website that the box office was closed during this time I would have planned accordingly and came earlier or later - but unfortunately they do not communicate this.