S

We are so sick of dealing with this company. We we...

We are so sick of dealing with this company. We were asked to move out of Cedar Court and did so on September 30, 2019. We had the apartment cleaned from top to bottom, following their check list. Just received our deposit refund and they charged us a standard cleaning fee of $162.50. I have emailed their deposit/money department and got no response. So emailed cooperate and they pushed us back to the other department, without any explanation. We want to know what the details of a standard cleaning are and to see pictures of what we supposedly didn t clean. This is after we have lived with mold on our walls, them bleaching our carpet, a tar like substance leaking from our deck roof and them not caring or doing anything about it. Their managers...been through two of them...Brittany and Octavia, have no compassion or show any caring I the fact that we had a car stolen and our cars broken into 5 times. They wouldn t even look at the security cameras for us. They showed no remorse or care. Brittany literally tellings us it wasn t her problem and asking what we wanted her to do about it. We had many complaints over the 3 years we lived there and believe this is why they wouldn t renew our lease and asked us to leave. Couldn t evict us cause we did nothing wrong...just got tired of hearing from us. I would never ever recommend this place or this company. DO NOT RENT FROM THEM!!! We are looking into going to the news outlets and will be posting all over social media about the unfair practices and how they are ripping people off, if we don t get a satisfactory response soon!!!

Comments:

No comments