This hotel's payment system and service is very po...

This hotel's payment system and service is very poor, complex, and lengthy. They charge whenever they want, saying it is pre-authorization. The staff at the front desk is not capable of explaining their charging process in customer friendly way (making our check different every single time then charge valet parking fee which I don't have any car). They charge and cancel continuously even when we completed checkout. It takes too long to sort out the check and payment. The hotel charges valet service which we haven't used any car there. Anyone who stays in this hotel, please make sure they charge only what you use. I am too stressed out... It really is NOT a pleasant experience.