Nicole Fahrni

Review of Capital Skyline Hotel

I would love to be able to give a better review to...

I would love to be able to give a better review to this hotel but an hour before we were supposed to check in we received an email informing us that due to maintenance issues our room we would have to stay at a different hotel. Not only were we barely given any notice but this new hotel was in Maryland, and in that lovely DC traffic it was over an hour and a half drive from DC to the new hotel. The whole point of staying at Capitol Skyline was to be close to the Mall and avoid as much driving as possible. Staff at our new hotel made it sound as though these maintenance problems were just a fancy way of saying we overbooked our hotel and now you have to pay the price for it. We had also called and requested several months prior to our stay to request an additional night at the Capitol Skyline, and we were told this was taken care of. Of course once we got to DC we also discovered that this had never been changed and we were only booked for one night. Several phone calls later and we have received no response from Capitol Skyline. So thank you Capitol Skyline for ruining what was supposed to be a nice trip!