After a year of having my MDX serviced at Karen Ra...

After a year of having my MDX serviced at Karen Radley Acura, I can say without reservation, theirs is the best service experience I have ever encountered. They seem to find a way, at every visit, to make me walk out the door feeling pleased with the value. On one occasion, I asked them to diagnose a "problem" that turned out to be an embarrassing case of user error; they charged me nothing for the time they spent checking it out, and returned my car sparkling clean, as always. On my latest visit, they provided me with a loaner while they spent several days trying to reproduce and diagnose an intermittent noise; they were not able to reproduce it, but they did lubricate some bushings based on my description of the noise; once again, they charged me nothing, neither for the time spent troubleshooting nor even for the lubrication of the bushings, and they even gave me a discount off of the other work that was done during the same visit. It's safe to say that, barring a move out of the area, my MDX will be serviced at Karen Radley for as long as I own it.