Patrick Cepero

Review of Dierenkliniek Het Hart van Zui...

Heleen Klausen co-owner and veterinarian at Het Ha...

Heleen Klausen co-owner and veterinarian at Het Hart van Zuid veterinary clinic, would conduct a consultation with our dog today. In this clinic, a Corona rule has been drawn up that the animal must be handed over to an employee to be seated on the treatment table. Our 40 kilo dog is very sweet but also very focused on us as owners, and she is also somewhat anxious. When handing over the belt to the employee, I expressed my doubts whether the handing over to the employee would succeed. It became a push and pull with our dog that an outsider might consider this animal cruelty. I suggested placing the dog on the treatment table myself, but that turned out not to be allowed. Subsequently indicated that this could not continue like this. Mrs. Klausen immediately began to vent her dissatisfaction with increased volume. Rarely experienced such an unprofessional care provider. We have been a customer for years, her colleagues Hans Terwee and Femke van Walbeek are very knowledgeable and customer friendly, but Mrs. Klausen is a horror to witness. My advice is, just like we did, to find a vet who respects the animal to be treated and does not fight because of a Corona rule that you invented yourself.