mildred simon

Review of ANDREW CHEVROLET

It was only suppose to take 45min and cost $160 p...

It was only suppose to take 45min and cost $160 plus tax. However, we were never told it would take another hour plus $500 more. Not til, I went to the desk, and asked how much longer. When he got sarcastic 20 to another 1. there is broken bolt, nut whatever......after hour an twenty min. the guy who to took my order finally came to me and my son and told us with broken nut that your mechanic couldnt unscrew or line up did we them to fix that they had the kit in-stock. You had our truck what were we suppose to say, NO!!! My son finally said after few min go ahead! I was very angry, felt ripped -off, and bad customer service. there was brand new pipe and looked good. at least that was done right. Just next time as soon as you find out there something broken and going to cst more to fix. Let the customer know right away. Dont ignore and keep talking like we got ALL day to wait and lost more money!!!!!