S M

Review of Le Meridien New Orleans

They not only charged fees on top of fees and adde...

They not only charged fees on top of fees and added their own gratuity charges after we had paid a gratuity for a simple $22.00 room service charge (the receipt shows they charged my card $35.38). My CC company, however, shows they charged $98.48. I called the hotel to confirm the items ordered and the total; she confirmed that it was $35.38 in total ($$22 for food and $13.28 fees/grat) but cannot explain the add'l $63.10 charge. She was not helpful at all, merely offered to transfer me to billing. Every aspect of this stay was miserable, the overcharges for the poor quality food (they even forgot items and had to bring them back 20 mins later...) put this place on the list. Never again will we stay at this hotel.