Nick Does

Review of Intratuin Rosmalen

A few months ago we tried to use 2 gift cards in t...

A few months ago we tried to use 2 gift cards in the Intratuin store in Rosmalen. Initially we were destined for fraud, then, after contact with the head office store, they were still unable to resolve it (gift cards were not recognized and nobody knew what to do ???)
After an extra hour of peddling in the store (with a 2-year-old), it was said that if we could not pay with cash / pin we could go without products. That is of course not why you first walk through the store for 45 minutes and then try to redeem your gift cards

In short; Unheard of. These cards are from Intratuin itself. The voucher literally states: The Intratuin gift card can be used on the webshop and the physical stores of Intratuin.
Even after contact with Roel Pleizier of the Financial Administration of the head office, who promised to sort it out, it remained silent. Even after repeated requests for a solution. What a bad service.