I am very displeased with my last two service visi...

I am very displeased with my last two service visits.

The first visit I took my truk in because the tire was rubbing on one side when I make a hard turn. The truck has an aftermarket lift, installed and sold new to me by Ford. The truck never had issues with this until recently. They had the truck for a couple of days and all they could tell me was, they didn't know why it was happening.

My next visit only a couple weeks later was for a misfire on the same truck. They were much quicker about diagnosing the problem this time and called me with a quote. The quote was recommended for a change of all the plugs, coils and fuel service. $779.00 total. Seemed a bit high but it gets better. I asked that they just repair the cylinder that was fouling. Quoted $250+. Not something I was happy with but I figured it would take care of the issue and I understand the shop fee is always going to be high.

I agreed to the service and was called at the completion of the work. I was told I could pick the car up and it would be $444.00. this was for one plug, one coil and shop fee. I questioned this because it was not what I agreed to and was told, that he wasn't sure how my first coat was possible given that the parts were $125 for the coil plus the plug and shop fees. Well if that's the case the $779.00 would have been inaccurate as well because the parts alone would have well exceeded the $779.00.

In short I paid $444.00 to get my truck which was repaired with a single plug and coil. For a full plug job, this would cost well over 2664 for just the six plugs and coils with additional fees for the extra shop time.

How is this reasonable????

I really liked this dealership for purchasing cars, I've bought two trucks there and even drove over 30 miles to have my trucks serviced there. Not sure I'll return, at least for service.