All the ushers but no one could say "you will go a...

All the ushers but no one could say "you will go all the way around the building, up many, many rounds of stairs to get to the balcony." The elevator is here... instead it was simply "go to the left." TOTAL DISREGARD FOR PATRONS AND PEOPLE WHO MAY HAVE HEALTH ISSUES (just getting energy back from flu bug). People near us recently went through hip surgery and were not told anything either.
Do not purchase in the balcony ever again, note to self!