Cocktails are great, however the service is not. ...

Cocktails are great, however the service is not. We were there fairly early on a Saturday afternoon and our bartender said he would put our names down for a table so we could order food. We were told it would be 30 minutes or so. An hour later, the original bartender had been replaced, and the new one said there was no list and we should have been given a buzzer. Another hour and still no table or food so we finally gave up and went elsewhere. Very disappointed.