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KevinBeth Nordstrom

4 years ago

Being conscious of driving safely and not over con...

Being conscious of driving safely and not over consuming, I held on to one of my free beer tokens after touring Summit. Today I was in the area and decided to stop in to claim my free beer. I was told I could not redeem it because Summit is now charging for the tour and I did not pay for my tour. So what? You gave me a free beer token. Why should those changes nullify my free beer token? 1 Star. Not impressed with Summit s customer focus. I think I will have a hard time purchasing this brand in the future knowing it s about profits, not customers. I m now enjoying a Ballast Point Sculpin down the street instead of redeeming my token and then buying a flight from Summit. Mmmmm.

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