Very bad experience at LAX waiting for the shuttle...

Very bad experience at LAX waiting for the shuttle, only one saw in last 20 minutes just drove past with fully loaded passengers. Extremely angry with the service so far.

During this time 7-8 hertz, enterprise, Alamo have passed by.

Added with later updated:

After 2nd bus drove past with fully loaded passengers, around 45 mins (could be even longer) later we waited at the island, finally managed to squeeze into the first bus willing to stop at the rental car pickup island at terminal 6 of LAX.

The shuttle bus only has one door in the middle of the bus and you could imagine the difficulty for customers fighting to get in and get out of the bus with big luggages. Whose genius idea to lease these buses need to take the ride himself/herself to see customer s pain point.

The car pickup experience is ok, then very interesting experience when walking to car lot. The gentleman at counter kind enough to write G: premium. I am happy with the car so far.

I do not like to use Facebook. Dollar is welcome to let me know other contact method other than Facebook.