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Review of New World Makati Hotel

Terrible costumer service. I was there for 19 nigh...

Terrible costumer service. I was there for 19 nights. The servers and portars are friendly but the money management - they re thieves !!

It took them 3 hours to correct the bill, the checkout took 3 hours because i saw it didn t make sense and started reviewing everything... what a bunch of crooks..

They right to rectify all their thievery.. and held me up for three hours and have nothing not even an apology..

What a disgrace!! Disgusting!!

Ps. Management you can figure out who paid you for nineteen nights and contact me to try to rectify this.. I m disgusted..