I've honestly never written a review before, but f...

I've honestly never written a review before, but felt compelled to in this case as my experience was so unexpectedly positive. I had been struggling to DIY repair my Lennox G61MPV furnace back to health ahead of winter by replacing a failing inducer motor and low pressure prove switch, but still had a fargin 2+3 error code flashing red.

I couldn't find any obvious venting obstruction, so I decided to make my first ever call to Arpi's - insisting on 'an actual Lennox expert' as I'd already been through the lower ranks with another service firm. With a 2-week ETA to book their most senior resource, Arpi's offered to send another senior technician out within the hour; an offer I was grateful for.

Seth V arrived (early!) and promptly located a balled-up paper towel deep in the exhaust piping!?! I can only suspect it was placed there by a prior technician to drum up business, but don't get me started.

Anyway, we have heat again and with nearly 2 feet of snow falling here on October 3rd, just in time too! Thank you Seth (and Arpi's)!