Rooms were cleaned and well maintained, lovely sta...

Rooms were cleaned and well maintained, lovely staff and good atmosphere however, if you need a cart (and with over 100 board games to load we did) be prepared to be rudely screamed at and treated like a child.

It took 3 conversations before we were allowed one and even at that it was from another visitor which was allowed but we still got shouted at by the concierge.

Kept telling us that we were only allowed it if we were checking out and didn't believe us even though we were trying to check out with 15 minutes to go.