Brett J Drummond

Review of Advanced Surgeons, P.C.

Dr. Barton Wood and the Grandview Hospital staff a...

Dr. Barton Wood and the Grandview Hospital staff are outstanding. The reason for the 3 stars is the almost complete lack of after surgery support once you are sent home and due to the misinformation in their binder of instructions. I had severe complications with my surgery more than once and had to go back to the hospital...with the usual 4 to 6 hours waiting despite level 10 pain. If you are contemplating gastric bypass or sleeve, take into account that the cure may end up being worse than the problem. If you live alone, I advise NOT to have this surgery. If you have complications, you will need in home care or to stay in the hospital until full recovery- neither of which is desirable nor easy to obtain. The "Help" line number they give you for after hours rolls straight to an automated voicemail that tells you to call another number. When I was desperate enough to need to call, I was in so much pain that I couldn't remember the other number and had to call back several times. Please Advanced Surgeons, take the time to make this call a one - call solution instead of leaving your patients in a bind. When I finally did call the right number, they did help, however, I should advise that you won't ever speak to your Doctor or his or her nursing staff. This means you will have to tell them your surgical details from the start and relate what has happened since then. It would be wise to write your own summary and keep it on hand because you will have to repeat this every time, multiple times. Perhaps my results are not typical, but I'm extremely disappointed that Advanced Surgeons isn't set up to handle complications and the staff does not demonstrate any sense of urgency or compassion to help you. Consider your alternatives carefully and look into what will happen if you too have needs after surgery that are not run of the mill.s

Healing based on faith implies compassion, empathy, and a genuine desire to help. I never experienced that from Advanced Surgeons once I came home.