Walked in with iPad problems..given a 45 min wait...

Walked in with iPad problems..given a 45 min wait time but had to wait an hour before helped. Wait was worth it! My iPad had locked up and I needed it open. Service person very nice open my iPad within 20 mins and no charge. This is the best customer service I ve experienced in a store. Much better than going to a cellular store for assistance. I will not call names!