It took us over 15 minutes to try and find a spot ...

It took us over 15 minutes to try and find a spot in the parking garage. Finally we found a man that worked there and he took the car for us. We told the front desk attendants, which they gave us a card for the parking fee. Now we go out to leave, our truck was parked in the ramp. I had to move around the truck to help my husband get out of the spot. Since they left us so much space to get out. Then we go and put the card into the machine, it says it is invalid, can not read. I called from my phone, we rang the bell and they told us we needed to come to the front desk??? Seriously? We are now blocked in by the people behind us who are trying to get out as well. Staying at your l and having such issues with trying to get in and out was more stressful than dropping my daughter off at college. After being charged over $400 for a room, getting stuck in the parking garage? I don t think there is anything you could do to make me or my family want to stay in your hotel again.
Tracy Dedrick