Lydia Cash

Review of Allerton Crowne Plaza

Was very disappointed with the customer service he...

Was very disappointed with the customer service here. My wedding is this month and we have about 10 rooms booked for family and friends. I was told that as the bride, I would be offered some sort of discount on a room for one night since we have so many rooms. I stopped by in person and also emailed back and forth with multiple employees, but was never offered anything other than a suite for the same rate as a suite on Expedia. I only needed a standard room for just me, for one night, and they could not offer any sort of discount or comped room. I also never heard back from either of the two employees I'd been emailing with.