I have been calling and e-mailing Heritage Propert...

I have been calling and e-mailing Heritage Property about access to my community amenities for 2 weeks with NO response from anyone! We just moved into Hunters Ridge a few month ago and the HOA president Mrs. Jackson is just AWFUL! She is one of those people who THINKS she is the HOA President so she can do, say and treat people how she wants.. The way she treats and speaks to children is ridiculous and sad.. I thought we were moving into a descent community, By the way my family has been treated I am starting to rethink my move. Mrs. Jackson lock up the gate to all amenities when she feels like it although the hours are from 10am till 10 PM our park, tennis and pool has been locked up for over a week now.. Although Heritage has yet to get in touch with me about our pool key!!! Our children are out of school for the summer and can't even enjoy the park.. WHAT IS OUR HOA FEES PAYING FOR?? This Old lady to run things how she likes and has no rules to follow?? Why don't our HOA managers (Heritage) come look for themselves?? I'm just so upset over all this, It's sad you can't enjoy where you live and raise your children...