Ordered a pair of sneakers and waited for a week b...

Ordered a pair of sneakers and waited for a week before emailing them for updates. Was then informed that they were out of stock and was promptly sent a refund. It was displayed as "available" when I purchased the sneakers. Took the store a week to inform me that the sneakers were out of stock. Luckily I had emailed and asked for updates (after a week!) , god knows when they would've updated me with the unavailability if I didn't ask them.

Slow, sluggish and unprofessional.