Christina P

Review of Marshall Fields

I loved the shopping experience when it was Marsha...

I loved the shopping experience when it was Marshall Fields. The building is still beautiful, but the inside is now a generic Macy's with sub-standard service and disgusting bathrooms. The restaurants are all food court level now, including the formerly fancy Walnut Room. Part of the interior has been sectioned off (for offices or other businesses?), eliminating the impressive escalators and related open views to additional displays and year-round decorations no longer in place. This year, there are even less windows with the old holiday displays that used to draw so many people. It's just an average place to buy something now, and no longer a memorable shopping experience to encourage you to come back again and again to see what's new. And I reiterate the disgusting, outdated bathrooms. I sadly give it one star because I remember how great it used to be shopping and eating here.