Thomas Helms

Review of Capital Skyline Hotel

They claim to have the best pool in DC but they do...

They claim to have the best pool in DC but they don't open it when it's in the 70s and sunny. The hotel itself is ugly on the inside and especially out. The staff is awful - I called the front desk because our AC wasn't working, and after 10 rings they asked to put me on hold, on which I waited for almost 5 minutes. I called back and they transferred me to the off property reservation line. I also booked a king room but got two queen sized beds. The parking garage was full despite spending $35 a day to park. We'll be coming back to DC a lot but never to this hotel again.