Hi, I visited the location in Decatur on the eveni...

Hi, I visited the location in Decatur on the evening of the 19th India was my waiter after 20 minutes of being seated. We ordered two 2for $25 meals and boneless wings. The first order was sizzling steak & shrimp. The meal was not hot and had been sitting for a while the plate did not come out sizzling and we said something about it the waiter assured me that it was hot and fresh (which it was not) and we requested to send it back.

The second meal I ordered was Steak and mash. Medium well steak. The steak was undercooked and the mash had been on the cool side. I said something to the waiter and again she assured me that it was just made.

The third meal was my biggest issue for the evening this was the fiesta chicken. The chicken that was served was raw or frost bitten and well undercooked. One cut and we noticed immediately that it was not done. I took pictures. When the waiter returned I requested the manager her name is Gal. The manager did not come to table until 15-20 minutes after the request. The food sat for this entire time under the cold A/c. She comes out I state my problem she then takes my food and says it s time for coaching leaves and come back 8-10 minutes later with a peice of chicken and a food temperature reader saying sir we did not give you raw chicken it s over the temperature it was cooked at I simply responded I don t agree and I know what I tasted and what I see. She then said well we didn t give you raw chicken and I ll just take it off your bill I was not happy at that point she did not even offer to replace my meal.

Finally we requested the bill and when we received it there is a $5.00 employee discount on the bill totaling a $65.90 bill. I felt absolutely insulted behind the food and the way she reacted to my complaint and then to add insult to injury she removes $5.00. (Note) I did not touch the plate of food other than the cut chicken. She did not replace my food. Meaning I paid $20 for a undercooked steak and cold mash. Needless to say I m completely disappointed with service, food & management this has been my worst Applebee s experience. I have the pictures and receipts if needed