Lori Adams

Review of Universal Property and Casualt...

I was hesitant to go with this company due to neve...

I was hesitant to go with this company due to never having heard of them before. So far we have been pleased, good rates for coverage. When getting our policy we decided to add the mechanical breakdown coverage and boy am I glad we did. Not quite 2 years after purchasing our home the HVAC has a crack and can not be run at all. So I called to see about that coverage. Customer service was very helpful in getting me started. Tiffany McCall contacted me about the claim and made sure I had what I needed. She is a rock star!!! Made it so easy. Very pleased with everything about experience.