We arrived early for our reservation and were seat...

We arrived early for our reservation and were seated immediately. Service was fast if perfunctory. We asked to share a Greek salad, but then had to ask for an additional plate when it was served. Our steaks (my flatiron, my husband's filet mignon) were cooked right, but the fries?
Not much point in endless fries if they are limp, not hot fries. When an item is part of your name, your brand, you ought to get it right.

We're tourists, and unlikely to return, and restaurants know this and essentially don't care. On line reviews are meant to correct that - hope this will help.