If you would like to sign up your 2nd-3rd grader f...

If you would like to sign up your 2nd-3rd grader for the week 6/July 11(summer 2016) Trailblazer boy's camp but couldn't, please inquire with their main office. We have been on the "want-out" list for the Trailblazer boys camp for 5 WEEKS now, but couldn't get an out.

I guess I should have done thorough research before registering for the first time. When we first tried to register last summer, all the camps were full and we were told that there was no point in getting on the waiting list. This year I tried to be proactive and registered early. During the registration process, cancellation policy was not explicitly revealed (which I now considered deceptive). It was until they've taken my deposit that I learned if I need to cancel, there's a $45 fee in order to fill my spot, and there wasn't even guarantee that my spot will be filled ( Isn't this place full every summer? Why are they telling me that I can not cancel?). Turns out that it's been five weeks since I notified them I need to cancel, and they are still working SLOWLY through their waiting list to fill my spot. Really, five weeks! In the meanwhile, other families are being turned away because their website shows all camps full to create a false sense of scarcity.

I was told by the office staff that they are SLOWLY moving through the list to contact each family one by one and that's why it takes so long. Really, such approach just seems ancient. There's simply so much missed opportunity here. Families on the waiting list who could have responded sooner, and families who would like to sign up but was turned away upon seeing a full camp schedule on the web page. Cancellation doesn't have to be this difficult, and shouldn't involve a ridiculous $45 fee if they can make the process more efficient. I wholeheartedly agree with the other online review that all this place cares about is money. You have to pay even if you can't make it, and there's no real incentive for them to release the spot to other families well in advance. We have one additional week registered at triple-c, which we would have been happy to attend. Because of the bad experience here, I really don't want to deal with them further but I can't cancel because of their ridiculous cancellation policy.