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While driving home from work the other day my car ...

While driving home from work the other day my car started hesitating and the check engine light came on. I panicked and called the service Department. Without hesitation I was told to bring the car in. As I was an hour away I was hoping I would make it. After making it to the dealership Ray alleviated my concerns and said they'd take care of it. Ray told me he'd call me the following day with an update. The ladies at the service counter were already working on my loaner when I walked up. I was then escorted to my loaner for the trip home. To his word Ray called me mid morning the following day to inform me the issue had been identified and repaired and that my car was ready for pickup. Later that afternoon I went to the dealership to pickup my car. The pickup process was fast and painless. Besides the repair being done my car was cleaned inside and out. My car settings, seat, mirrors, radio, etc were exactly where I had them. I have total confidence and would have no hesitation in recommending the Service Department or any department at Circle BMW. I look forward to going back for service when the need arises.

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