Khai Huynh

Review of Adorama

Bought an item from them through Rakuten and it wa...

Bought an item from them through Rakuten and it was a nightmare to me. The item's picture shows that the camera comes with a lens but upon the receive there is no lens. They didn't take responsibility for their fault but just wasting my time. Throughout the phone call with them, even the managers didn't state how they plan on fixing the problem. Even after my complaints about the misleading product picture, they still have not fixed the problem yet. Very slow response. They just lost a years long customer and the future benefits from me. Won't do any business with them again