Staff are not very friendly and the bar staff are...

Staff are not very friendly and the bar staff are very slow and unaware of customers waiting. I waited for at least 2 minutes during a quiet period to be served while 2 barman wandered the bar with their heads buried in the floor and surrounding shelves. It was only the guy fixing the fridges who made the barman aware l was waiting to be served.
Not on my shift as a bar tender.