Called 3 times to ask a question. The operator kep...

Called 3 times to ask a question. The operator kept saying I was Next in line but I was on hold for over 30 mins. Decided to go in person. I was Waiting for someone at the front desk to call me over. The girl asked me to sign in after I told Her I ONLY had a question about a prescription for my grandmother. Waited like 15 mins, no one called me and decided to leave. The only reason we had my grandmother switch was bc they speak Spanish but the service sucks.