Emily Whisman

Review of Petland, Inc

I would give Petland stores zero stars if I could....

I would give Petland stores zero stars if I could. I got a ferret from the Knoxville store and told the girl that I needed a female ferret. She told me that I had 30 days to take it back. She sold me a male ferret. I called and they refused to take the ferret back and refund me my money because it had been 9 days and you were only allowed 7. I asked to speak with the manager and the manager said, "I don't know what you're talking about, nobody from our store would say that. So, no we will not take the ferret back." She had a few other "choice words". I simply told her that people can misspeak and that both me and my dad and a few other people had heard her say it was 30 days. The girl that waited on me was named Emily and was a younger girl. Please do not give Petland your business and be cheated like I was. I wasted my hard earned money and my time at this store and I have never been treated so badly in my life. There is no excuse for people to treat their customers so badly.