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Norms Executive Transportation

3 years ago

If I could give them no stars I would. I was supp...

If I could give them no stars I would. I was suppose to have surgery there. They told me once the doctor looks at my scans they will call me to set up the surgery. They called me and I asked did the doctor see my scans and the answer was yes (this was back in April 2018). Three days prior to my surgery I get a phone call from the doctor and the surgery was called off because of what my scans show (he just looked at them July 2018). HE NEVER LOOKED AT THEM! Why would you wait 3 days prior to my surgery to call me? BILLING! They charge you $200.00 just to walk in because the doctor is renting space from the hospital! That doesn't include his bill. WAS NEVER TOLD THAT! My insurance wouldn't pay for the rent. THIS PLACE IS ALL ABOUT THE MONEY! Their customer service for billing sucks! This hospital has gone down! WILL NEVER COME BACK! The Mayo clinic! Please don't send an automatic response either, that's really said! THEY ARE A FRAUD IN THE BILLING DEPT. WARNING, PLEASE LOOK AT YOUR BILL AND YOUR EXPLANATION OF BENEFITS BEFORE PAYING THEM ANYTHING. MY INSURANCE CALLED THEM TO HAVE $900.00 CREDITED TO MY ACCOUNT BECAUSE THEY COULDN'T CHARGE ME FOR IT. I WOULD OF PAID THAT MONEY. THEY STEAL MONEY FROM YOU!

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