ethan pettit

Review of Vigilante Plumbing Heating and...

Dale B. from Vigilante was superlative. We had a t...

Dale B. from Vigilante was superlative. We had a tricky boiler problem in our brownstone coop in Park Slope. We have a rolodex of excellent tradesmen with deep knowledge, generations of experience. But it is not always possible to schedule these guys on the fly. What is truly great about Vigilante is that they offer a combination of emergency response and real nitty-gritty expertise. It's like having a neurosurgeon show up in an ambulance! Dale not only replaced a fuse, re-adjusted the thermostat, and got the boiler up and running, but he ran a thorough test of the system. And then he analyzed the source of the problem and gave me written instructions for other fixes to the chimney and ventilation in the basement that would prevent the boiler from conking out in the future. Really a great experience with a first rate service provider.