Jihyung Chun

Review of LOUIS VUITTON MALLETIER

Terrible customer service. My wife and I went ther...

Terrible customer service. My wife and I went there few times and every time we went, we were met with absolute worst service.

The "greeters" who took our name and put us in queue were absolutely rude and unprofessional. They took my info, and told us to not move and stay exactly where we were. I literately turned and looked at some bags on display for 15-20 minutes. When I asked for an update, the lady gave me an attitude and told me she wet around the store twice looking for me. I literately followed her request and stood where I was and she was giving me an attitude.

I had to go back to the store another time because I made a purchase at a different LV and they ran out of the Tax refund envelope and I was advised to go to this location. When I told the same "greeters" they literately laughed in my face and gave me the envelope. No thank you or asking we needed anything else, just laughing.

I will never shop this location again and probably won't buy from LV in the future